IT Support
Devote your time and energy to the management and expansion of your business, while we handle the rest.
Picture several months where IT-related concerns simply don't occupy your thoughts. No need to deal with the complexities of software updates or integration, no stress regarding downtime, and no sleep lost over potential security breaches. As you step away from the office, you can do so with complete confidence that your entire IT infrastructure is receiving thorough attention.
Business Tools
We provide computers, Microsoft, Google, internet, business phones, cloud and network hardware. We can configure Microsoft 365 and Google Workspace to your requirements, provide training and deal with its array of applications.
Cyber Security
Cyber security and data protection are now essential for every business, big or small. We want your customers’ information, your intellectual property or your own financial statements to remain safe and locked down.
Cloud Computing
If you want to work anywhere, anytime and know your organisational secrets are retrievable, then we can do just that. We provide three different options to send you into the cloud and even more to back up your data.
Business Tools
As you step away from the office, you can do so with complete confidence that your entire IT infrastructure is receiving thorough attention.
Project Management
We’re asked to do all sorts of projects including migrating to Microsoft Teams and SharePoint, installing new HR software, setting up new offices and implementing phone systems.Our whole team is trained in project management to ensure your life is less stressful.
Proactive Planning
We aim to be proactive and prevent surprises so, for most clients, we jointly develop an IT plan that identifies the projects and hardware that is needed to help deliver your organisation’s results. Sometimes this is a long term digital strategy and sometimes it’s a one-year plan on a page. We customise to your requirements.
Ongoing Support
As a customer-led IT business, we provide a range of IT support options. More clients are seeking budget certainty so opt for a fixed monthly support price on a per user basis. Others settle for an hourly rate for work requested. We have terms of trade but, if our service isn’t up to scratch, you can walk away with our contract-free approach.
We find it cheaper to maintain your network rather than fix it, so we deliver a suite of preventative maintenance services. This service schedule is customised by your Client Supporter so you only get what you need.
Foster Team Spirit
Cyber Security
We can help recover you from a cyber attack but it’s better to prevent them. Our team of certified security specialists collectively have 30 years of experience.
ActiveTech Protection
ActiveTech Protection is our tool to give you peace of mind and to reduce the cost of fixing problems. It makes your system more resilient and is a cornerstone to our support for both PCs and Macs. ActiveTech Protection automatically flags alerts and our team monitors every irregularity throughout the day. Odds are we’ll detect these problems before you do!
ActiveTech Protection provides:
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Advanced cloud-based anti-virus
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Easier to set up and remove stuff
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Faster computer and network troubleshooting
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Faster software installs and updates
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Monitors your computer and network health
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Prevents problems, including clean-ups, back-ups and re-boots
Achieve Your Potential
Cyber Security Services
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Cyber Attack Recovery
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Data Governance, Policies and Procedures
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Audits: Essential 8, SOC2, ISO 27001 and the NZ Health Information Security Framework
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Microsoft / Azure Security Services
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Insider Risk
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Privacy Protection
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Staff Training
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Phishing Campaigns
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Social Engineering Tests
Cloud Computing
If you want to work anywhere, anytime and know your organisational secrets are retrievable, then we can do just that. We provide three different options to send you into the cloud and even more to back up your data.
Internet
Who has time for call centre hold queues? We supply ultra-fast internet, modems and switches as well as 4G / 5G fail over in case the internet goes down. Any issues are dealt with in one quick phone call.
Mobile Devices
To secure and standardise all your organisation’s mobile devices, we can implement Microsoft Intune or AirWatch.
We can also securely separate personal and work information so you don’t have to carry two phones.
Business Phones (VOIP)
A move to a digital VOIP phone system should dramatically reduce calling costs. You should only pay a fraction of normal calling costs through your traditional phone provider. Plus, your customers will love that their call is always answered.
We configure your VOIP phone system any which way you want to ensure the right person answers and clients aren’t left hanging. Powerful for multi-site organisations and you can check performance with press of-a-button reports. We hook your new VOIP phone up to a server or run it off the cloud. We’re also happy to provide a simple monthly charge (great for OPEX tax deductibility) or up front purchase.
Computers & Network Hardware
We provide competitive pricing on all desktops, laptops, tablets, printers and network hardware. And we set them up so they’re ready to go.
World-class Client Experience
