Innovation
Supercharge your business with advanced technology solutions
Ember Technology can drive transformative change by leveraging cutting-edge technologies to enhance efficiency and decision-making. Our solutions empower businesses to streamline operations and harness data to support strategic growth.
AI & Automation
Harness the power of AI and automation tools to drive efficiency and user experience.
Data
Easily access your organisation’s data to gain the insights you need to make the best decisions.
Software Development
Custom software for either web or mobile platforms can be developed to fit your needs.
AI & Automation
We utilised Artificial Intelligence in projects as both foundation and supporting technologies. We use generative AI in our proprietary software, GreenHalo. We combined computer vision and machine learning to reduce safety risk. We use machine learning to create efficiencies in demand planning.
Process Automation
Process automation is great for processes that are manual and repetitive, giving time back to staff so that they can focus on more important tasks.
There are lots of different levels of automation, from end-to-end where there is no human intervention, through to partial automation where the automation becomes more of a digital assistant that responds to inputs and requests from the user.
Examples of great cases for process automation include data transfer, customer onboarding/offboarding, processing payroll/sales/other business tasks.
Artificial Intelligence
Artificial intelligence is another way to make the most of your data. It is a broad field with many opportunities but works best for business cases where a set of rules is not enough to provide the right answers.
Examples of this include demand forecasting, object recognition, and predicted ‘best approaches’.
Process Automation
Case Study
Our client is a major corporate red meat producer who were experiencing significant challenges with managing the variety of purchase orders they were receiving through different channels. This created a high degree of manual handling with all the attendant inefficiency and accuracy risks. We ate this elephant one bite at a time by automating one channel at a time over the space of a few years to ultimately deliver a fully integrated and automated purchase order receiving application. All of the company’s sales now go through this system and we are again working with them on further opportunities to incorporate robotic process automation into other aspects of their operations.
Data
Data Warehousing
A data warehouse provides one location that contains all critical business data. It is built using pipelines that plug into each data source and automatically pull out and process the required data on a schedule that suits your needs.
A data warehouse is a great resource to have for data-driven companies, as it makes it much easier to access and report on information from a variety of sources. It also provides the opportunity for more complex business insights that require combining data from multiple sources.
Data Dashboarding
A dashboard provides attractive reporting and business insights. It updates regularly to show current information and is a key component of making data-driven decisions.
Ideally, a data dashboard will leverage information from a data warehouse, but short-term snapshots are also an option for one-off reporting. Power BI and Google Data Studio are common software choices for this work, but we are also able to develop custom methods that fit your needs (for example, embedding in a website or developing a web portal/mobile app).
Data Dashboarding
Case Study
Our client processes building claims on behalf of councils. This involved a highly manual set of processes built on a spreadsheet with significant key-person and human error risk. Reporting was difficult to produce for multiple stakeholders with differing needs. We built a PowerBI reporting suite which incorporated automated data in-flows and replicated all of the business rules and logic behind the scenes. As a result our client now has near-live reporting across all of the projects they are working on and are able to easily supply all of the reporting requirements. Importantly, for an investment equivalent to approximately 0.2 FTE have realised savings of 0.25-0.5 FTE per year - a great ROI!
Data Warehousing
Case Study
Our client provides community-based health and well-being services. They were operating from a heavily fractured set of systems and processes which was seriously challenging their ability to provide the level of service they were seeking. They are reporting for both their own purposes and that of their partners and funders – the latter being a key driver. Making things a bit tricky was the fact that a significant amount of their data was shared with other entities, and they were finding it very difficult to isolate and use their own data. We built a three-layered data warehouse (data gathering, sorting and supply) which utilised a number of automated data feeds, some new data capture methods (e.g. web-forms) and a full suite of data-visualisation and reporting. This has very successfully provided the quality of reporting and insight they needed and has allowed them to identify and address key data integrity issues which were a key source of operational and clinical risk.
Software Development
Custom software for either web or mobile platforms can be developed to fit your needs.
This can either be a standalone application or integrated into any software that you currently use.
App Development
Case Study
Our client undertakes a large amount of insurance claim-related work and were struggling to manage their flow of information and its provision to the various stakeholders involved. They had been using an online spreadsheet that couldn’t be used on-site or shared outside the company, resulting in significant and time-consuming inefficiencies and poor data quality. We built a mobile-friendly web application which seamlessly integrates with their existing processes and systems and succinctly handles all their information flows and sharing requirements. This vastly improved their processing efficiency, quality and user experience. We are currently working on expansion plans including the addition of an insurer-portal.